Is there a dress code for the tour?
Please wear appropriate clothing (no beach wear).
November 2022
June 2016
I am a private individual, and am interested in having a tour. Is this possible?
Anyone who wants to is welcome to go on a guided tour of the Open Factory.
Why is the Open Factory project only offered for the Mountech factory in Ho Chi Minh City?
After Hanoi, Ho Chi Minh City is considered as the arrival and departure airport for international tourists. The second Tatonka factory is located in the [...]
July 2016
Why is it only possible to visit the Open Factory on Fridays?
We kept to the most common holiday period of Saturday to Saturday. As many of the people who go on the tour combine their visit [...]
Is it possible, in exceptional cases, to visit the production site on a different day of the week?
Because the tours are given by active members of staff, and in order to have the minimum impact on daily working life, visits are only [...]
Is it possible to visit the production facility at a different time?
We offer larger groups the option of visiting the Open Factory at a different time. You can state the desire to do so in the [...]
Whom do I need to contact if I am unable to visit on the agreed date or need to cancel at the last minute?
Please contact Mountech Co. Ltd. in Ho Chi Minh City directly using the contact details provided. If you have to cancel at the last minute, [...]
Is there a transportation / shuttle service to and from the factory?
Travel to and from the Open Factory must be arranged independently. Mountech Co. Ltd. does not provide any transportation.
Why do I need to book a tour in advance?
In order for our local staff to be able to prepare for you visit, you must first book a tour on a specific date. We [...]
What happens to my details when I have booked?
The protection of your personal details is of the utmost importance to TATONKA GmbH. The data you provide will only be used to allow us [...]